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Privacy policy

At Nova AI Partners, we prioritize transparency and are deeply committed to safeguarding our customers' privacy. We ensure that all personal data is handled with the highest level of care, adhering to the strictest privacy standards, and giving you full control over how your information is used. Your trust is our priority.

Privacy Policy for Nova AI Partners

​Last Updated: [19/10/2024]

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At Nova AI Partners (referred to as "we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiers: such as name, email address, and contact information when you fill out forms or subscribe to our services.

  • Technical Data: including your IP address, browser type, and device information when you browse our website.

  • Usage Data: details about your visit to our website, such as pages viewed, time spent, and other interaction data.

  • Marketing Data: preferences for receiving marketing communications, collected via opt-in methods (email, social media, etc.).

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2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: Processing your requests, managing your account, and delivering our AI consulting services.

  • To Improve Our Website: Analyzing usage trends and user behavior to enhance user experience and optimize content.

  • To Communicate with You: Sending you updates, newsletters, and promotional material if you have opted-in to receive them.

  • Legal Obligations: Complying with regulatory requirements and legal obligations.

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3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

  • Consent: When you have provided explicit consent for specific uses of your personal data, such as receiving marketing emails.

  • Contractual Obligation: When processing is necessary to fulfill a contract with you, such as providing services you have requested.

  • Legitimate Interests: Where necessary for our legitimate business interests, such as improving our services, provided these do not override your rights and interests.

  • Legal Compliance: When we are required to comply with legal obligations, such as regulatory filings.

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4. How We Share Your Data

We do not sell your personal data to third parties. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our website or provide services (e.g., payment processors, email platforms), under strict confidentiality agreements.

  • Legal Authorities: If required to do so by law, or to protect our rights, property, or the safety of others.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. This helps us improve your browsing experience and analyze how our site is used.

You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.

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7. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

  • Access: Request access to your personal data that we hold.

  • Rectification: Request correction of inaccurate or incomplete personal data.

  • Erasure: Request the deletion of your personal data when it is no longer necessary for us to retain it.

  • Restriction: Request a restriction on the processing of your data under certain conditions.

  • Data Portability: Request that we transfer your data to another organization or to you.

  • Objection: Object to the processing of your personal data under certain conditions.

  • Withdraw Consent: Withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at hello@novaaipartners.com.

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8. Security Measures

We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: All data transmissions are encrypted using secure protocols (e.g., SSL).

  • Access Controls: Only authorized personnel can access your personal information.

  • Regular Audits: We periodically review and improve our security practices.

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9. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through the website where appropriate.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

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